Shipping & Returns

Thank you for shopping with us! We are committed to providing you with the best shopping experience, including fast and reliable shipping. Please read our shipping and return policy below for details on how we handle shipping and returns for all orders.

Processing Time:

 

• All orders are processed within 1-3 business days. Business days are Monday through Friday, excluding holidays.

• Orders placed on weekends or holidays will be processed the following business day.

• You will receive an email notification with tracking information once your order has shipped.

Shipping Methods & Delivery Times:

We offer the following shipping options:

1. Standard Shipping (7-10 business days)

2. Expedited Shipping (3-7 business days)

Please note that delivery times are estimates and may vary depending on your location and other external factors.

Shipping Rates:

• Shipping costs are calculated at checkout based on your delivery address and chosen shipping method.

 

Order Tracking:

• Once your order has shipped, you will receive an email with a tracking number.

• You can track your order by visiting the carrier’s website or using the tracking link in your email.

International Shipping:

• We do not offer international shipping. 

• Delivery times for international orders may vary depending on the destination.

Shipping Restrictions:

• If your order is placed from a restricted location, we will contact you directly to resolve the issue.

Missing or Damaged Shipments:

• If your order is lost or damaged during shipping, please get in touch with our customer service team at shopthelotusnest@gmail.com within 7 days of receiving your shipment. We’ll work with you to resolve the issue as quickly as possible, including sending a replacement or issuing a refund.

Returns: Items may be returned within 30 days in their original condition. The customer is responsible for return shipping costs unless the item is defective.

 

Changes to Shipping Policy:

We reserve the right to update this shipping policy at any time. Any changes will be reflected on this page and apply to future orders.